Got questions? We’ve got answers.

Everything you need to know before hitting the water — from shipping to sizing and gear advice.

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What types of products do you sell?

We specialize in surfskis, paddling gear, surf accessories, apparel, and safety equipment from leading local and international brands.

Where are you based?

Ocean Stoke Sports is proudly based in United Arab Emirates, and we ship nationwide.

How long does delivery take?

Delivery typically takes 2–3 working days, depending on your location. Larger items like surfskis may take a bit longer and require special courier arrangements.

What payment methods do you accept?

We accept secure payments via credit card, debit card, and EFT.

Can I collect my order in person?

Yes, we offer a free local pickup option at checkout. Once your order is ready, we'll let you know where and when to collect.

What is your return policy?

If you're not happy with your order, you can return unused items within 14 days for a refund or exchange. Some items (like custom gear and skis) may not be eligible—please read our Returns Policy for full details.

Do you sell gift cards?

Yes! Our digital gift cards are perfect for ocean lovers and paddling fanatics. You can purchase them right here on our website.

Can I try out a surfski before I buy it?

We occasionally host demo days and paddling events. Follow us on social media or contact us directly to find out when the next one is happening.

Are your paddles adjustable?

Yes, all of the paddles we stock are adjustable for length and feather angle. Full details are listed on the product pages.

Do you stock beginner-friendly gear?

Definitely. Whether you're just starting out or you're a seasoned paddler, we stock gear to suit every skill level and budget.

What brands do you stock?

We carry trusted names like Vaikobi, Fenn, Jantex, Gara, Carbonology, Downwind, Nordic Kayaks, Orka, Funky Pants and more. You can browse by brand on our Shop by Brand page.

Can I order custom gear or colors?

Some brands offer custom colors or configurations. If you're looking for something specific, contact us and we'll do our best to make it happen.